Online Services

You can now access a variety of services online without having to phone or visit the surgery.

Register for Online Services by completing this form, then email the form together with two forms of identification to [email protected]

Update: The NHS wants to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.

We’re now letting you see all the information within your health record automatically. If you are over 16 and have an online account, such as through the NHS AppNHS website, or another online primary care service, you will now be able to see all future notes and health records from your doctor (GP). Some people can already access this feature, this won’t change for you.

This means that you will be able to see notes from your appointments, as well as test results and any letters that are saved on your records. This only applies to records from your doctor (GP), not from hospitals or other specialists. You will only be able to see information from 1st February 2023. For most people, access will be automatic, and you won’t need to do anything.

Your doctor (GP) may talk to you to discuss test results before you are able to see some of your information on the app. Your doctor (GP) may also talk to you before your full records access is given to make sure that having access is of benefit to you. There might be some sensitive information on your record, so you should talk to your doctor if you have any concerns.

These changes only apply to people with online accounts. If you do not want an online account, you can still access your health records by requesting this information through reception. The changes also only apply to personal information about you. If you are a carer and would like to see information about someone you care for, speak to reception staff.

The NHS App, website and other online services are all very secure, so no one is able to access your information except you. You’ll need to make sure you protect your login details. Don’t share your password with anyone as they will then have access to your personal information.

If you do not want to see your health record, or if you would like more information about these changes, please speak to your GP or reception staff.

System Online

It is easier and quicker to manage appointments and request repeat prescriptions via our online service. Simply log in and select an option.

Click below to login or sign up to Online Services

Our online services are quick, easy and convenient to use from a smartphone, tablet or computer.

They will save you time and help you take more control of your health, particularly if you have any long-term medical conditions which require regular monitoring and prescriptions.

Digital Support

There are a number of ways to get help getting online:https://www.bcpcouncil.gov.uk/…/Computers-and-internet…

Digital Unite have some great technology guides, these are available at: https://www.digitalunite.com/technology-guides

Learn Direct has lots of IT courses, some of which are free. To find what you’re looking for, just use the search facility on the site: https://www.learndirect.com/

Skills & Learning Adult Community Education offer full courses, some free. They also offer individualised IT support to get onto the online courses. Search https://www.skillsandlearningace.com/subjects/computing-and-digital-skills/

Proxy access

If you are the parent of any children under the age of 11 you will need to fill in a ‘proxy’ access form to view their details. You can also grant access to a carer if you wish.

Security

We take the security of your information very seriously. By working with TPP, the company that provides the computer systems for our practice, we can ensure that the information you provide when using the online services portal is protected. All communications with the TPP web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter.

The web site is administered at a remote high-security site managed by TPP, not at the practice, so there is no possibility of unauthorised access. Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.

NHS app

The NHS app can be used as an alternative to Systmonline. This can be downloaded onto most mobile devices and runs the same features as Systmonline with some added extras such as: symptom checker, 111 online and organ donation preferences. This can run alongside systmonline or could replace it completely.

To access the NHS App

Desktop- Log in – NHS App Online (service.nhs.uk)

Download the App NHS App – Apps on Google Play or NHS App on the App Store (apple.com)